FINANCIAL OPTIONS

Transparent Billing

If your insurance does not cover 100 percent of the surgery cost, please be prepared to pay your co-pay, deductible and/or coinsurance. We are happy to file your insurance claim for you. However, you are responsible for the bill. Our financial representative will contact you prior to your procedure to inform you of the amount due. We accept Master Card, Visa.

If you need to provide Tallahassee Endoscopy Center with your insurance information or discuss your fees and payment options, please contact one of our financial representatives at 850-656-2549..

FINANCIAL POLICY

Our Financial Policy: At the Endoscopy Center our policy is to provide exceptional health care services. We are providing this Financial Policy so you will understand our billing process and your obligations for payment of your account. We have agreements with insurance companies and other payors and bill in accordance with the terms of the contracts. Our fees will be adjusted to the contracted amount with the insurance company. You will find data on health care cost for national, state and country prices at pricing.floridahealthfinder.gov.

Our Policy: Our policy requires payment of co-payments, co-insurance, and any deductibles at the time of service. If there is any patient balance owed after all insurance companies have made their payments, the patient will be sent a statement for that amount.

Patient Responsibilities: As a courtesy, we will bill your insurance for all services; however, we ask that you pay any portion of your costs not covered by your insurance due to deductibles, co-insurances or co-payments, non-covered procedures and services that are performed less the insurance contractual adjustments.

It is the responsibility of the patient to supply us with your correct address, employment and insurance information, a copy of your insurance card and any necessary referral information or authorization from your primary care physician.

You are required to provide us with 72 hours advanced notification if you will not be able to attend your scheduled procedure. Failure to provide this notification will result in a $75.00 no show charge. This charge must be paid prior to your next scheduled procedure.

PAYMENT POLICY

For your convenience we offer several payment methods including: Check, Cash, MasterCard®, Visa®.

All credit card payments are processed through the Endoscopy Center’s credit card machines at the time of service.

Receipts are given for all payments received from patients, whether cash, check or charge.

Appointment reminder calls begin four days prior to visit and the day before the appointment. Patients with existing balances will be asked to bring that along with their co-pay and/or deductible with them.

Copayments will be collected at the time the patient checks in for his/her appointment. If a patient does not have their copayment the billing office will be notified and a decision will be made regarding payment options or rescheduling options.

COLLECTION PROCEDURE

If you have no insurance or elect to self-pay your account, payment is due at the time of service unless you have made previous arrangements with our billing staff.

Any account balance that is not paid within 90 days from the date you were billed by the Center may be forwarded to an outside agency for collection follow-up.

Prior to considering an account uncollectable, every effort will be made to collect the money owed. This process starts at the time of patient appointments. If an account is self-pay from the beginning with no insurance coverage, a payment should be collected at each visit and a mutually acceptable payment arrangement established with the patient for unpaid balances.

FINANCIAL ASSISTANCE

The Endoscopy Center is committed to providing Financial Assistance to persons who are uninsured, underinsured, or otherwise unable to pay for medically necessary care based on their individual financial situation. If a patient is unable to pay and feels that they have a financial hardship and upon request, Endoscopy Center may offer a discount on the amount due and/or offer a payment plan. There is no formal application process. The Endoscopy Center is committed to treating patients who have financial needs with the same dignity and consideration that is extended to all patients.

ESTIMATES

Every estimate shall include:
• A statement informing the requestor to contact their health insurer or HMO for anticipated cost sharing responsibilities.
• The estimate shall include a statement that a personalized estimate is available upon request.
• A personalized estimate must include the charges specific to the patient’s anticipated services.
• The service bundle information is a non-personalized estimate of costs that may be incurred by the patient for anticipated services and that         actual costs will be based on services actually provided.

ACCEPTED INSURANCE

Listed below are the insurance companies with which Tallahassee Endoscopy Center is a participating provider.

If you have any questions, please contact us at 850-656-2549.

UNINSURED OPTIONS

For our patients that are uninsured or have the financial inability to pay for medical expenses there may be an option for you. Contact us for more information at 850-656-2549.

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